Terms of Service

1. Acceptance of Terms

By accessing, browsing, or subscribing to KanbanStack(“Service”, “we”, “our”, or “us”), you (“User”, “Customer”, or “You”) agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have full authority to bind that entity. If you do not agree to these terms, you must not access or use our Service.

2. Description of the Service

KanbanStack is a visual cold email pipeline CRM and outreach workflow platform that allows users to manage sales leads across Kanban boards, connect outbound email accounts (OAuth / SMTP), automate cold email drafts using AI, schedule sending queues, and track deliverability metrics (opens, replies, bounces).

3. User Accounts and Security

• You must register for an account using accurate, complete, and current information.
• You are strictly responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized use of your account or security breach.

4. Acceptable Use and Anti-Spam Compliance

KanbanStack strictly prohibits the use of its platform for illegal or abusive communication. When using our email dispatcher, you agree to:

• Comply with all applicable anti-spam and privacy laws, including the CAN-SPAM Act, GDPR, CASL, and India's Information Technology Act, 2000.
• Always include a functional and conspicuous unsubscribe mechanism in outbound campaigns.
• Honor opt-out and Do Not Contact (DNC) requests promptly within 24 hours.
• Never transmit malicious code, phishing content, harassment, or unauthorized commercial spam.
• Never harvest email addresses without legitimate business outreach basis.

Violation of our Anti-Spam policy may result in immediate suspension or termination of your account without notice or refund.

5. Subscriptions, Payments & Billing

Paid plans (such as Pro and Team tiers) are billed on a recurring monthly or annual basis via our payment gateway partner Razorpay.

• Currency: All fees are stated and processed in Indian Rupees (INR ₹) or supported currencies as displayed at checkout.
• Automatic Renewal: Unless cancelled prior to the renewal date, recurring subscriptions automatically renew under the agreed billing cycle.
• Taxes: Fees are exclusive of applicable taxes (including Goods and Services Tax - GST) unless explicitly stated otherwise.
• Upgrades & Downgrades: Plan upgrades take effect immediately upon successful charge. Downgrades take effect at the conclusion of the current prepaid billing period.

6. Third-Party Integrations and OAuth

Our Service allows you to connect third-party email providers (Google Gmail, Microsoft 365, Custom SMTP/IMAP). We only request permissions necessary to send emails and sync replies. You agree that your use of third-party platforms is also governed by their respective terms and developer policies.

7. Intellectual Property

KanbanStack retains all rights, title, and interest in and to the platform, including all software, source code, designs, trademarks, and documentation. You retain full ownership of the prospect data, email copy, and content uploaded into your workspace.

8. Limitation of Liability

To the maximum extent permitted by applicable law, KanbanStack and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, email deliverability fluctuations, reputation loss, or data loss arising from your use of the Service.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

10. Contact Information

For legal inquiries or questions regarding these Terms, please contact us at: